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F.A.Q.

Below some common questions and answers.

Payment

Do You offer financing?

Yes! If 50% of the total is paid up front we will offer you a 12 month loan for the remainder of the payments at a 10% interest rate.

If you pay 80% up front we will offer you a 6 month load for the remainder of the payments at a 6% interest rate.

How do I go about making payment?

Payments are accepted by Credit Card, Money Order, Bank Transfer, PayPal, Western Union, or Backwire. We don’t accept checks.

Shipping

Can you deliver my products if I am local?

Of course! We offer FREE shipping to any location, so no worries on shipping.

Can I come pick up my products?

You can pick up products from a local dealer if you’d rather pick up your items. Ask us about dealers near you!

Can you ship internationally?

We ship everywhere and we ship for FREE!

General Information

What is a BTU?

The British thermal unit (Btu or BTU) is a traditional unit of heat; it is defined as the amount of heat required to raise the temperature of one pound of water by one degree Fahrenheit. It is part of the United States customary units.

Do you offer a warranty?

We offer a 6-month warranty on all motors.

Returns

If I don't like my products, can I return them?

All sales are final. We do not accept returns.

Air Conditioner

What is the life expectancy of a hybrid air conditioner?

Life expectancy is one of those things that will vary widely from location to location. Obviously an air conditioning units in warm climates will probably need to be replaced more frequently than units in cooler climates. How close you are located to the ocean will also be a factor.

Generally speaking units in cooler climates tend to last 15 to 18 years. In warmer climates the range is usually 11 to 15 years. Of course you are going to find exceptions to these numbers, but these can be used as a general guideline.

What do I do if the refrigerant is leaking out of my air conditioner?

Turn your air conditioner OFF.

Call your service contractor immediately.

Refrigerant leaking is no simple matter. Gone are the days when it was more economical to just add more refrigerant to the unit and ignore the leak. Today it is against the law to knowingly allow an air conditioner to leak, and it is also very expensive.

What are the different types of air conditioners?

CENTRAL hybrid Air Conditioners – Central hybrid air conditioning units will cool a large area by using an air distribution system. The most common application is to add a central air conditioning unit to an existing forced air furnace. The air conditioner unit (condenser) is placed outside and is connected to the evaporator coil, inside the furnace’s ductwork.

VARIATIONS – Attic installations. In some warmer areas central air units may be installed with their own ductwork. In these cases a blower coil is used to circulate air through the ductwork. The ductwork can be installed in the basement or attic.

SPACE Air Conditioners – Window or room air conditioning units are designed to cool a small room only. Usually these units are placed in a window and are removed after the Air Conditioning season is over. Sometimes window air conditioners can be permanently installed through a wall.

What does a 2-ton hybrid air conditioner mean?

This is also a unit in which we measure the hybrid air conditioners ability to cool. There are 12,000 BTU’s per ton so 2 tons X 12,000 BTU = 24,000 BTU capacity.

Is it necessary to have my hybrid solar air conditioner maintained regularly?

Absolutely! Annual maintenance on your air conditioner can mean big savings on your Air Conditioning bills. Some studies have shown that proper annual maintenance can save you up to 30% on your energy bills. A well maintained unit will also last longer and break down less, saving you more money in the long run.

When choosing a contractor to perform your tune-up there are some things you should keep in mind. Can the contractor service your entire system? Having one contractor for your heating and one for your Air Conditioning system leads to confusion.

Make sure you get a written checklist of the work performed.

A comprehensive tune-up should take an hour to perform, anything less and you may not be getting value for your money.

Ensure that your contractor is licensed to work with refrigerants. Most states and provinces now require that technicians take special refrigerant training.

In addition to professionally performed annual maintenance you also play an important part in keeping your system operating efficiently by making sure your furnace air filter is kept very clean. A dirty filter will affect the efficiency of a central air conditioning system much quicker than a furnace. Clean or change the filter regularly!

Remember with every purchase one of our products you will receive a FREE smart watch on us!

Save the environment, time and money.

Shop with Exemplary Vertical Applications Inc. for your Electric and Sustainable needs! We will be adding products continuously so be sure to check back!